To cancel or change an outpatient appointment made by the Royal Free London, you can:

  • use the form below 
  • call our outpatient appointment centre on 020 7443 9757, Monday to Friday, 8am-5pm (excluding bank holidays). Please note, we're experiencing a high volume of calls and thank you for your patience while you wait. 

If you’d prefer not to wait, you can use the form below. Please note the form cannot be used to change or cancel your appointment for the following services:

Please visit the links above to contact the relevant service or call the number on your appointment letter.

Check your referral status

You can also check your referral status: telephone the outpatient appointment centre: 020 7443 9757.

Change or cancel your outpatient appointment

Your details

Address
Required
Required
Date of birth Required
Required
If I am not available to contact by phone I am happy for you to leave a message on an answer machine
Required
Required
Date and time of existing appointment Required
Required
Do you want to reschedule your appointment? Required
Cancel appointment to be discharged Required

Appointment details

Required
I am aware that it is the responsibility of the patient or patient representative to cancel or reschedule any scan or radiology appointments with the department directly. Required
I am aware that it is the responsibility of the patient or patient representative to cancel transport if no longer required, or to rearrange accordingly 0333 240 4909 (across all sites). Required
Privacy policy Required

Our privacy statement explains how we protect any sensitive information you provide us with, and how we use information gathered while providing your healthcare.